FREQUENTLY ASKED QUESTIONS
All names of companies, products, and services displayed on this website are for identification purposes only. The use of these names, logos, and brands does not imply endorsement. Images are for illustrative purposes only, and the actual product may differ due to product updates or enhancements.
You can typically view your sales receipt in the following places:
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Email: Many businesses send an electronic receipt to the email address you provided during the transaction. Check your inbox or spam/junk folder for an email from the retailer or service provider.
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Account/Order History: If you made a purchase from an online retailer, you can log into your account on their website. Look for an “Order History” or “Purchases” section where you can find a list of all your orders, along with receipts for each one.
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Store App or Website: If the retailer has a mobile app or a website, they often provide access to your purchase history and receipts under a specific section like “My Purchases” or “My Orders.”
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Physical Receipt: If you made an in-store purchase, the receipt should have been given to you at the time of purchase. You can also ask the store for a duplicate if you lost it.
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Customer Support: If you’re unable to find your receipt online, you can contact the business’s customer support team. They can often help you retrieve a copy, especially if you provide transaction details like the purchase date, items bought, or payment method.
We accept returns only in the case of manufacturing faults. To ensure a smooth process, please notify us within 2 days of receiving the item if you believe there is a defect or issue related to its manufacturing. Unfortunately, we cannot accept returns for other reasons after this period.
If your item qualifies for a return due to a manufacturing fault, please contact our customer service team with your order details and we’ll guide you through the return process.
Yes, we do restock items that are currently out of stock. We regularly update our inventory, and once an item is restocked, we will notify you. You can choose to receive updates via email, WhatsApp, or phone. If you’d like to be notified, please let us know your preferred method of communication, and we’ll make sure to keep you informed.
You can ship your order to any valid address within your country or internationally, depending on the shipping options available. We offer flexible delivery to residential addresses, businesses, and even pickup locations like shipping centers or retail partners.
To keep you informed, we provide updates through the following channels:
- WhatsApp: Receive real-time notifications about your order status, including shipping updates and tracking details.
- Phone Call: Our customer support team is available for direct phone calls if you need assistance with your order.
- Email: We will send you automated emails with order confirmations, shipment details, tracking information, and delivery updates.