Last updated June 01, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within five (5) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at firstname.lastname@example.org to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, then mail your return to the following address:
Al Majaz 2
Sharjah, Sharjah __________
United Arab Emirates
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least twenty (20) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged:
● Spare Parts
● Consumble Items
● Selected Items can’t be returned
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
● A 20% restocking fee will be charged for all returns.
If you have any questions concerning our return policy, please contact us at:
+971 58 658 8944
This return policy was created using Termly’s Return and Refund Policy Generator.