Effective Date: 21 May 2021

Updated Date: 23 May 2025

Welcome to Stalwart LLC. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.stalwartshopping.com, purchase our products or services, or otherwise interact with us.

By using our website or providing your information, you agree to the terms of this policy.

1. Who We Are

Company Name: Stalwart LLC
Headquarters: Haji Builiding Al Majaz 2 Sharjah United Arab Emirates
Email: info@stalwartshopping.com
Phone: +971 586588944
Website: https://www.stalwartshopping.com

Stalwart LLC provides industrial solutions, including the sale of machinery, apparel, perfumes, spare parts, and consumables, as well as technical and commercial services. We operate globally via e-commerce and direct sales.

2. Information We Collect

We collect information in the following ways:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Company details (if applicable)

  • Nationality or country of residence

b. Transaction & Payment Data

  • Order history

  • Payment details (processed via secure third-party gateways)

  • Shipping preferences

c. Technical & Usage Data

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Cookies and session identifiers

  • Site interaction data (via analytics)

3. How We Use Your Information

We use your information to:

  • Process orders and deliver products or services

  • Facilitate secure payment transactions

  • Provide customer service and after-sales support

  • Improve website performance and user experience

  • Send order confirmations, invoices, updates, or promotional content (optional)

  • Comply with legal or regulatory requirements

4. E-Commerce and Global Selling

Stalwart LLC sells and ships products worldwide. To fulfill global orders, we may process and store your data in multiple locations, always ensuring it is handled with care and in accordance with applicable international data protection laws, including:

  • GDPR (General Data Protection Regulation – EU)

  • CCPA (California Consumer Privacy Act – USA)

  • UAE Data Protection Law

  • Other local regulations based on your region

We use reputable global logistics and payment providers to ensure smooth international transactions and compliance.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember user preferences

  • Analyze site traffic and trends

  • Personalize content and ads

  • Improve overall user experience

You can manage or disable cookies through your browser settings. However, this may affect website functionality.

6. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data with:

  • Service providers (e.g., payment gateways, logistics companies)

  • Compliance authorities (if required by law or legal process)

  • Technology partners (for hosting, analytics, support)

All third-party processors are vetted for compliance with security and privacy standards.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill contractual or legal obligations

  • Provide services and support

  • Comply with record-keeping requirements

  • Resolve disputes and enforce agreements

Data not required will be securely deleted or anonymized.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Right to access your personal data

  • Right to correct inaccurate information

  • Right to delete your data (“right to be forgotten”)

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent at any time

To exercise these rights, please email info@stalwartshopping.com with your request.

9. Data Protection & Security

We take security seriously. We use:

  • Secure HTTPS encryption

  • SSL-certified checkout process

  • Firewall-protected servers

  • Encrypted data transmission via third-party payment gateways

While no system is 100% secure, we implement industry-standard practices to safeguard your data.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has submitted personal information, please contact us to remove it.

11. International Transfers

By using our services, you acknowledge and agree that your personal data may be processed and stored in countries outside of your own, including those that may have different data protection laws than your jurisdiction.

We ensure that appropriate safeguards (such as contractual clauses) are in place to protect your data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Effective Date.” You are encouraged to review this page periodically.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or your personal data, please contact:

Stalwart LLC
📞 Phone: +971 586588944
📧 Email: info@stalwartshopping.com
🌐 Website: www.stalwartshopping.com